Why CallMiner?
See how we help you translate customer insights into business value.
Learn More
Solutions
Products
Customers
Solutions
Products
Customers
Resources
Company
CallMiner’s Solution Catalogue maximizes your ability to gain critical business insights while minimizing time, effort and cost. Pre-built, customizable scores, indicators and other analytics deliver value across a range of business needs and industries.
Gain a comprehensive set of categories, scores, alerts and dashboards to reveal unexpected trends within conversations.
CallMiner's topic models are always editable and can be customized or expanded based on your specific needs.
Realize powerful insights right away – instead of starting from scratch – and start driving ROI immediately.
Browse, evaluate and quickly enable pre-built analytics content whenever you need it, in minutes. Immediately start auto-tagging conversations and mining insights without extra support. Everything is composable and works together to show a holistic view of customer interactions.
Turn on solutions and start uncovering insights today for immediate time to value.
Solutions are available in several languages, localized for areas and dialects, with regular language releases.
Solutions are editable and can be tuned for vertical or brand specific needs.
The Solution Catalogue is updated and expanded regularly, without losing unique customizations teams have made.
Solutions work together to show a holistic view of customer feedback through several lenses.
CallMiner is the global leader in conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By elevating insights from the contact center to the boardroom, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.