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Sitel FC

Foundever Bolsters Real-Time Agent Assistance with Conversation Intelligence
UPMC
UPMC Improves Agent Coaching and the Bottom Line with Conversation Intelligence
NTT Data
BPO Division of NTT Improves CX with CallMiner-Powered Enhanced Analytics
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Radial logo
Crawl, Walk, Run: How Radial uses CallMiner for Cross-Departmental Business Improvements
Hoist Finance logo
Hoist Finance Partners with CallMiner to Transform Business Operations
Kelsey-Seybold Clinic logl
Improving Patient Experience with Reporting Automation | CallMiner
VitalityHealth Davies logo
Automated Quality Assurance for VitalityHealth | CallMiner
RDI Corporation logo
RDI Corporation: Attracting New Customers with CallMiner | CallMiner
USCB America logo
USCB America Improves Call Compliance and Reduces Employee Onboarding Time with CallMiner
Gant Travel logo
Gant Travel Partners with CallMiner to Deliver Better Customer Interaction that provides ‘Last Best Experience’
Avadyne Health logo
Avadyne Health Experiences 2% Increase on Payment Asks with CallMiner
Sirius XM logo
SiriusXM Gains Deeper Customer Intelligence with CallMiner
Holiday Inn Vacation Club
Holiday Inn Club Finds Compliance and 4x ROI with CallMiner Call Monitoring
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Mark Crowley

Quality and Compliance Manager, DoublePositive

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CallMiner

CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

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