CallMiner Professional Services

Expand CallMiner's potential with value-driven professional services

CallMiner's Professional Services accelerates CallMiner platform growth by deploying specialized projects to complement our customer success program.

We’ve built trust with some of the world’s top companies

Maximize investment

CallMiner Professional Services help organizations maximize their conversation analytics investment by assessing, designing and delivering tailored projects that enhance standard customer success offerings.

Outcome-based services

Our professional services packages are designed to deliver outcomes personalized to your business. The professional services team consists of data scientists and business analysts well suited to deliver customized, targeted results.

Widen CallMiner’s business impact

CallMiner Professional Services augments your existing capabilities and resources, accelerating the business impact of the CallMiner platform across the entire enterprise.

Complement out-of-the-box customer success with customized professional services packages

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Professional services packages

Unlock the full potential of your investment with our bespoke professional services packages.

  • CallMiner Professional Services provides seven tailored packages designed to meet our common customer needs
  • Additional customizable options allow for a fully personalized approach to address each customer’s unique requirements

Visit our learning center for a complete list of CallMiner Professional Services offerings

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Enhance your existing program

Utilize CallMiner Professional Services to complement your customer success program.

  • CallMiner Professional Services accelerates growth by deploying specialized projects to complement our out-of-the-box customer success program
  • Benefit from purpose-built, tailored projects suited for strategic points throughout the customer journey

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Leverage a team of experts

CallMiner data scientists and business analysts work with you to provide rapid results.

  • CallMiner combines data science and business analyst acumen to help you quickly realize additional value within your CallMiner environment
  • Our team will work alongside your team to deliver immediate, impactful results and a tailored learning program to provide additional value

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Outcomes tailored to your business

Unlock the value of the CallMiner platform through personalized use cases and outcome-based services.

  • CallMiner Professional Services can help ensure you unlock the true value of the platform through use cases well suited to your operations
  • Our team will work with you to identify opportunities to expand CallMiner use cases to create improved value outcomes

Visit The Learning Center

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CallMiner Professional Services

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Your 90-Day Conversation Intelligence ROI Plan

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CallMiner Continuum Datasheet: Speech Analytics Maturity Model

Talk with one of our experts to find out how our platform can help drive your business.

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CallMiner

CallMiner is the global leader in conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By elevating insights from the contact center to the boardroom, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.

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